Professionnal Bachelor Option Reception and Relationship with Customers and Users – Formaposte

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the Professional Bachelor Option R.R.C.U – Formaposte is an apprenticeship training with a course of 1 year. It is in partnership with the La Poste Group that created, in 1996, the Mediterranean Formaposte device.
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To qualify for this training, the candidate must be:

  • Eligible for the apprenticeship contract (under 26 on the day of the signing of the apprenticeship contract)
  • hold Baccalaureate OR have failed the bachelor (all segments) OR be from at a first professional ARCU
  • Have at least 2 months of work experience (internships and seasonal contracts included)

The desired qualities:

  • Ability to communicate
  • Taste for sale
  • Teamwork
  • Sense of organization and discipline

For more information, you can visit the website« Formaposte Méditerranée ».

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General Education

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Professionnal Education

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[fruitful_ibox column= »ffs-three-one » icon= »fa-book » title= »Method of selling and consulting » styleicon = »font-size: 30px; »] [/fruitful_ibox]
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[fruitful_ibox column= »ffs-three-one » icon= »fa-book » title= »Customer Relationship Management » styleicon= »font-size: 30px; »] [/fruitful_ibox]
[fruitful_ibox column= »ffs-three-one » icon= »fa-book » title= »Products and services Poste (mail, parcels, La Poste Mobile) » styleicon= »font-size:30px; » last= »true »][/fruitful_ibox]
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professional immersion Phases:

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[fruitful_ibox column= »ffs-two-one » icon= »fa-book » title= »Discovery – 1 month » styleicon= »font-size: 30px; »] home meeting with your tutor and teacher learning, discovery of your post office, integration into the team, discovered the post office reception area, awareness of customer relations. [/fruitful_ibox]
[fruitful_ibox column= »ffs-two-one » icon= »fa-book » title= »Reception – 4 months » styleicon= »font-size: 30px; » last= »true »] progressive learning of welcome and orientation activities (to the ticket offices or machines) clients, autonomy at period end.[/fruitful_ibox]
[fruitful_ibox column= »ffs-two-one » icon= »fa-book » title= »Sale – 4 months » styleicon= »font-size: 30px; »] advise and sell products and services (mail, parcels) organization of the retail space, preparing a business transaction [/fruitful_ibox]
[fruitful_ibox column= »ffs-two-one » icon= »fa-book » title= »Autonomy – 3 months » styleicon= »font-size: 30px; » last= »true »] autonomy in charge of reception function.
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  • Insertion in the workplace: this apprenticeship bachelor allows their holders to get a place as an Officer of Home and Customer Service in the La Poste Group
  • Further studies in BTS The Formaposte training allows students to keep this study format with the preparation of a BTS Bank / sale
  • Further studies at the University The Formaposte training allows students to keep this study format with the preparation of DUT, professional licenses and Masters

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